Privacy Policy

Your privacy is paramount. This policy outlines how The Lumina Collective gathers, utilizes, and safeguards your personal data.

1. Introduction

Welcome to The Lumina Collective. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regard to your personal information, please contact us at [email protected].

2. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on the Website, or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • Name and Contact Data: We collect your first and last name, email address, postal address, phone number, and other similar contact data.
  • Usage Data: We automatically collect certain information when you visit, use, or navigate the Website. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Website.

3. How We Use Your Information

We use personal information collected via our Website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below:

  • To facilitate account creation and logon process.
  • To post testimonials with your consent.
  • To send you marketing and promotional communications.
  • To deliver targeted advertising to you.
  • To protect our Services (e.g., fraud prevention).

4. Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share your data that we hold based on the following legal basis:

  • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

5. Your Privacy Rights

In some regions (like Australia and the European Economic Area), you have certain rights under applicable data protection laws. These may include the right to (i) request access and obtain a copy of your personal data, (ii) request rectification or erasure; (iii) restrict the processing of your personal data; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal data. To make such a request, please use the contact details provided below.

6. Updates to This Policy

We may update this privacy notice from time to time. The updated version will be indicated by an updated 'Revised' date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

7. Contact Us

If you have questions or comments about this policy, you may email us at [email protected] or by post to:

The Lumina Collective
42 Flinders Lane, Melbourne VIC 3000
Australia